Diplomat Procedures

Contact Cards

Contact Cards are used during the Welcome Committee Visits and are the Chamber's way of checking-up on our New and Renewing Members and seeing if we are satisfying their needs and expectations. When visiting each member, ask him or her the questions on the card, verify that their membership information is correct, and then feel free to talk to them a little while about what your company may be able to offer them. If you ever run into any complaints and/or problems, please call Chamber staff IMMEDIATELY so that we can remedy the situation in a timely manner.

Good Will Calls

Good Will Calls are the Chamber's way of making sure our first year members are getting what they need and expected of the Chamber. They are members whose membership will be due in 90 days. At each monthly Diplomat meeting you will be allowed to select several Good Will Calls. Please call or visit these members directly. The form is essentially the same as the Contact Cards and is in survey form. Please follow the same procedures as listed above.

Welcoming Committee

The Welcoming Committee is the Chamber's way of thanking New Members for joining Publishers Clearing House © Style. We have several Welcoming Committees a month. Everyone meets at the Chamber Tower @ 2:30 pm where we all pile into large vans. We deliver flowers (compliments of Sparks Florist), and welcome the new member. Volunteers are encouraged to introduce themselves to the New Members. Diplomats are encouraged to hand out there business cards to the new members. Another hint: Take the Member's card while you are visiting their establishment to make a follow-up phone call and further promote your company.

Ribbon-Cuttings

The most important duty of the Diplomat at a ribbon-cutting is to ATTEND! We often do ribbon-cuttings for very small businesses and it is important for us to bring a large crowd of attendees so that the business owners' are able to fully see the appreciation and support they are receiving from the Reno-Sparks Chamber of Commerce. Please plan on arriving 10-15 minutes early so that you can be briefed on any specific procedures that are requested related to this event. Wear your Diplomat nametag. The council chair, committee chair, or appointed Chamber representative will give the "Welcome Speech" and make the plaque presentation. If the Chamber CEO or Chairman of the Board is present, they will give the presentation. Diplomats are to hold the ribbon on either side and may or may not be asked to be included in the picture. Please be respectful of the company's wishes. If asked to be in the picture, Diplomats are to stand behind any company representatives.

Mixers

Please wear your Diplomat nametag. Your name badge will assist Members and Chamber Staff in knowing who you are and your level of participation at the function. This will also allow you to expand on your networking opportunity and recruit new Diplomats. During the mixer make yourself available to everyone! This is a party and you are the co-host. It is best to stay on your feet and mingle. Keep moving and visiting with as many people as possible. Look for new members, members, or guests who are sitting or standing alone and make introductions. People who sit or stand alone may feel isolated or as if they don't know anyone and need a Diplomat to draw them into the activities.
You do not have to work the entire mixer as a "Diplomat." Feel free to make your own business contacts as well.